Virtual Town Halls

The virtual town hall. The original mass-scale, two-way conversation.

Converso runs fully managed virtual town halls, hybrid meetings, and large-scale public engagement events for Canada's governments, unions, health authorities, and associations. Events can be fully virtual, hybrid, or in-person with virtual participation, and delivered through telephone, video, SMS, registration-based access, or any combination of channels.

600+ events since 2016 100 to 150,000+ attendees Quotes in 1 business day
Converso is Trusted by:
Government of Alberta City of Toronto Ontario Medical Association AUPE — Alberta Union of Provincial Employees UFCW Canada PSAC — Public Service Alliance of Canada Vancouver Coastal Health Government of Ontario Regional Municipality of Wood Buffalo
Why Converso's virtual town halls

The phone is not a fallback. It's the only channel that reaches everyone.

But with Converso, you can get the best of both worlds — we seamlessly offer both media: video and telephone. That means you can get more people into your meeting than through any other technology. You can reach your tech-savvy stakeholders who have access to technology AND those who might not.

22%
of residents attended a large municipality's budget consultation — one of the highest participation rates ever recorded for a public engagement event
58,000
displaced residents reached across 17 events during the Fort McMurray wildfire evacuation — with the Premier of Alberta on the line
30
total number of town halls held for a provincial political campaign

Not a platform. A managed service.

Converso is not software you license. There's no dashboard your team learns to configure, no setup call with a vendor's support team, no day-before scramble. We bring an experienced producer, trained screeners, a tested script, and a verified call list. You bring the speakers. We handle the rest.

Meeting formats

Every format. Every scale.

Whether your audience is 100 members or 400,000 constituents — telephone, video, or in-person — Converso manages the production end-to-end.

Telephone Town Halls

The core Converso product. We dial your list — residents, members, patients, constituents — and connect live attendees to a moderated two-way session. Live Q&A, polling, and full post-event reporting.

Hybrid Meetings

In-person speakers + telephone audience + online streaming + video participation — all simultaneously. Converso manages every channel so your audience is one unified meeting, not three disconnected ones.

Video Town Halls

Webinar-style events with live Q&A, polling, and breakout capability. Managed production means your speakers focus on the content — not on managing the platform.

Constituency & Member Town Halls

MLAs, MPPs, MPs, and union leaders connect directly with the people they represent. Live, two-way, with every question on the record — and a full report ready for stakeholders afterward.

Open Board Forums

Statutory public accountability meetings for health authorities, school boards, and public agencies. Telephone-first format ensures legal engagement mandates are genuinely fulfilled — not just checked off.

Emergency Town Halls

Rapid-deploy sessions during wildfires, floods, pandemics, and public health emergencies. Available 24/7. On air within 48–72 hours. The format that works when internet goes down and people need real answers fast.

What's included — every event

Everything you need. Nothing you don't.

Every Converso telephone town hall comes fully staffed and equipped. There's no à-la-carte list of add-ons to configure.

Before the event

  • Kick-off and production planning meetings
  • Script templates and Q&A frameworks
  • Speaker briefings and moderator guides
  • Poll question development
  • Online registration setup (if required)
  • Screener and team training
  • Final check-in 24–48 hours before event

During & after the event

  • Dial-out to your phone list
  • Live operator screening and question management
  • In-session polling with real-time results
  • Online audio streaming simultaneously
  • Post-event voicemail option
  • Audio recording and verbatim transcript
  • Post-event report — 16 data points, executive summary
How it works

You show up and speak to your audience. We handle everything else.

1

Discovery & Estimate

We scope your audience, objectives, timeline, and language requirements. Estimate signed off before anything starts.

2

Production Planning

Scripts, Q&A frameworks, speaker briefings, poll questions. Every detail prepared and rehearsed.

3

Pre-Event Outreach

Robocalls, SMS, IVR, and email to maximize attendance. Multi-lingual options. Dial-in instructions on every channel.

4

Live Event

Two-way, on the record. Every comment captured. Live operators screen and connect callers. Real questions — no filtering by algorithm.

5

Post-Event Report

16 data points — participation rates, question themes, poll results, verbatim responses. Ready for cabinet, council, or board within days.

Ready to run your event?

Tell us what you need.

Budget consultation, constituency town hall, union member meeting, health authority forum — we've run them all. Tell us about yours and we'll have a quote back within one business day.

  • 100 to 150,000+ attendees
  • 60 or 90-minute standard sessions
  • Telephone, video, hybrid, or in-person
  • CRTC-compliant calling
  • WCAG AA and AODA compliant
  • Multi-lingual events available
  • Sole-source eligible for government clients

Get a Quote

Tell us about your event — we'll respond within one business day.

We respond within one business day. No obligation.