Every ballot counted. Every vote defensible. Fully managed from start to certified result.
Converso runs secure, auditable votes for Canadian unions, associations, credit unions, and condo boards. Telephone IVR, online, in-person, tiled-door, and hybrid — we manage every format, every detail, so your results are clean, your members are heard, and your process withstands scrutiny.
A low-turnout vote isn't just disappointing — it's a liability.
Dispersed memberships, shift schedules, and geographic distances make it nearly impossible to get everyone into a room. Quorum failures, contested results, and chain-of-custody questions don't just delay decisions — they expose your organization to legal challenge. The standard for a defensible vote is rising. Converso manages every detail so your result holds.
Not just a platform. A fully managed voting service.
Converso is not software your team configures and hopes works on vote day. Every Converso vote is staffed by experienced professionals who've managed hundreds of ballots across unions, associations, credit unions, and boards. We define the parameters, build the voter list, set up the secure system, monitor every ballot in real time, and deliver certified results your organization can stand behind — in arbitration, at an AGM, or in front of a returning officer.
Every format. Every membership. Every deadline.
Whether your members vote by phone, online, at a station, or by mail-in — Converso manages the full process end-to-end, with complete documentation for every ballot cast.
Telephone IVR Voting
Members call in or are called out and cast their ballot by phone keypad. No internet, no app, no login required. Reaches shift workers, rural members, seniors, and anyone without reliable online access. Verified, timestamped, and fully auditable.
Online Voting
Secure, browser-based ballots sent directly to verified member emails or via SMS link. Encrypted, secret ballots with participant verification before any ballot is accepted. Full audit trail from invitation through result certification.
In-Person Voting
Staffed voting stations for conventions, AGMs, and in-person ballots. Voter verification at the station, secure ballot handling, real-time tally, and independent results certification. We manage the full logistics so your event committee focuses on the meeting — not the mechanics.
Tiled-Door / Mail-In Voting
Paper ballots distributed and returned by mail — with full chain-of-custody documentation at every stage. Ballot printing, distribution, tracking, collection, and independent counting. The right format for memberships where digital access cannot be assumed.
Hybrid Voting
Simultaneous voting across multiple channels — phone, online, and in-person — in a single managed event. One unified result. Auditable across every channel. The right choice when your membership is in different locations and expects different ways to participate.
Convention Delegate Elections
Multi-position, ranked ballot, and threshold-based elections for union conventions, association AGMs, and board elections. Secret ballots, verified delegate registration, real-time results, and a complete election record — from first call to certified outcome.
AUPE — Ratification votes for Alberta's largest union, delivered within 48 hours
The Alberta Union of Provincial Employees represents over 95,000 workers across healthcare, government, corrections, and community services. When a tentative agreement is reached — often late at night or on a weekend — the ratification window opens immediately.
AUPE and Converso have run dozens of ratification events together. The process is the same every time: the moment a TA lands, Converso scopes the membership list, builds the script, sets up telephone IVR voting alongside the town hall, and has every eligible member reached within 48 hours. Members call in from worksites, from home, from overnight shifts. They ask their questions of the bargaining team live, and they cast their ballot by phone keypad before the line disconnects.
Every ballot is timestamped. Every voter is verified against the membership list. The result is delivered to AUPE leadership with a complete audit trail — documented and defensible.
- 1.TA reached — Converso scoped and confirmed within hours
- 2.Membership list verified, script drafted and approved
- 3.Pre-event outreach — robocall and SMS to every member
- 4.Live town hall with bargaining team — Q&A and IVR vote
- 5.Certified results and full audit trail delivered
PSAC — Convention delegate elections and national AGM voting at scale
The Public Service Alliance of Canada represents federal public service workers from coast to coast. Delegate elections and convention votes require verifying thousands of eligible voters, managing ranked and multi-position ballots, and producing results that can withstand a challenge from any quarter.
For national unions like PSAC, the challenge of convention-scale voting is both logistical and legal. Delegates are spread across every province and territory. Proxy rules, quorum requirements, and constitutional thresholds vary by ballot type. A result that doesn't meet documentation standards doesn't just fail — it creates a governance crisis.
Converso manages every element: delegate registration and verification, ballot design and testing, secure distribution across channels, real-time monitoring, and certified results delivered with a full audit trail. Whether it's an executive election, a bylaw amendment, or a constitutional resolution — every ballot is accounted for.
Quorum achieved. Results certified. No challenges, no re-runs, no loose ends.
Voter verification: Every voter confirmed against the official membership or delegate register before a ballot is accepted.
Secret ballot integrity: No ballot is traceable to the individual voter after casting — but every ballot is timestamped and logged.
Chain of custody: Every stage documented — from ballot distribution through counting through result certification.
Independent results: Results certified by Converso and delivered with full documentation to organizational leadership.
Plan your next vote →Organizations that can't afford a flawed vote trust Converso.
A ratification that fails on process doesn't just delay an agreement — it damages member trust and leadership credibility. Converso's zero-error record across hundreds of votes is why Canada's leading unions come back every time.
"When a tentative agreement lands, we don't have time to figure out logistics. With Converso, we don't have to. They know our membership, they understand the urgency, and they deliver. Every time."
"Our delegates used their smartphones to vote. What at times took us up to 6 hours took us 39 minutes with Converso's managed voting. The results were instant, the audit trail was complete, and not a single question was raised about the process."
"Converso made our elections seamless, reducing logistical challenges and improving accessibility for our members. Their service ensured a secure and efficient voting process — the results were auditable and the documentation was exactly what we needed."
From vote parameters to certified results — fully managed.
Converso handles every stage of the voting process. You define what you're voting on and who's eligible. We handle everything else — from system setup through certified results delivery.
Define Vote Parameters
We work with your team to establish the vote type, eligible voter list, threshold requirements, ballot format, and timeline. Constitutional, bylaw, and legislative requirements reviewed upfront.
Build & Verify Voter List
Eligible voter register verified against your official membership or delegate list. Duplicates removed, contact information validated, and outreach channels confirmed — before setup begins.
Set Up Secure Voting System
Ballot design, voter verification protocols, and channel setup (phone, online, in-person, or hybrid) completed and tested. Pre-vote outreach scheduled — robocall, SMS, and email to every eligible voter.
Run Vote with Live Monitoring
Converso staff monitor the vote in real time. Voter verification at every entry point. Ballots timestamped and logged as cast. Any anomalies flagged and investigated immediately — no unattended automation.
Deliver Certified Results
Final tally certified and delivered with a complete audit trail — voter participation log, ballot timestamps, result summary, and full documentation. Ready for board, leadership, or arbitration review.
Trusted by Canada's leading membership organizations.
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Union
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Tell us about your next ballot.
Ratification vote, AGM, board election, or convention — we've managed them all. Tell us about yours and we'll have a quote back within one business day. Emergency ratifications mobilized in 48 hours.
- 48-hour emergency mobilization for ratification votes
- All formats — telephone, online, in-person, tiled-door, hybrid
- Bilingual (EN/FR) voting available
- Every vote fully auditable — complete documentation provided
- CRTC-compliant outreach to member phone lists
- Canadian-owned and operated — no US data exposure
Get a Quote
Tell us about your vote — we'll respond within one business day.