Not a platform you buy. A team you work with. End to end.
Converso is a fully managed service. When you book an event, you get an experienced Canadian team who handles the technology, the logistics, the phone lists, the spokesperson briefing, and the post-event report — so you can focus entirely on the conversation that matters.
White-glove managed service. Every time.
Other companies sell you a platform and leave you to figure it out. Converso is different: we staff every event from planning through post-event debrief. Your leadership speaks. Your community listens and asks questions. We handle everything else.
Your dedicated team
Every event is assigned a dedicated Converso project lead who manages kickoff, logistics, list processing, spokesperson briefing, and post-event reporting. You always know who you're working with.
Zero learning curve
Your spokespeople show up and speak. We handle the platform, the phone lists, the screening queue, the polling, the online stream, the recording — all of it. There is nothing for you to learn or operate.
Full post-event record
Within hours of your event: full audio recording, Q&A transcript, attendees summary, and an executive report. Every event is documented — for public accountability, board reporting, or legal protection.
From first call to post-event debrief — we've got every step.
Here's exactly what happens when you book a Converso event. No surprises. No hidden steps. Just a proven process we've run 500+ times.
Kickoff & planning
We schedule a kickoff call to understand your event goals, audience, and format. Your dedicated project lead creates a project checklist, script templates, and a timeline. If you need a phone list, we source and clean it. Online registration is set up for those who prefer to join by web.
Preparation & rehearsal
48 hours before your event: a final check-in call confirms all logistics. Your phone list is finalized and loaded. Scripts are reviewed and approved. Screeners and moderators are trained on your specific event — issue areas, question priorities, and any sensitivity guidelines.
Spokesperson briefing
30–60 minutes before go-live, your spokespeople join a pre-event briefing. We walk through format, flow, Q&A mechanics, polling questions, and timing. Your Mayor, Union President, or Medical Officer goes into the event confident and prepared.
Live event
We dial out to your full phone list simultaneously. Attendees pick up and are live in the session — no app, no pin code, no login. Your team runs the event while Converso manages the queue, screens questions, runs polls, and monitors all channels. Online attendees join via audio stream simultaneously.
Post-event & debrief
Within hours: full audio recording, complete Q&A transcript, attendees summary, and executive report delivered to your team. Post-event voicemail for attendees available on request. A debrief meeting closes the loop and informs next event planning.
Everything. In the base cost. Every time.
Converso doesn't nickel-and-dime. Every event includes a full suite of services — no add-on fees for the things you actually need.
Before the event
- Kickoff and update meetings
- Project checklist and timeline
- Script templates (opening, Q&A, polling)
- Online registration option for webcast attendees
- Final check-in 24–48 hours before event
- Team and screener training
- Spokesperson pre-event briefing
During & after the event
- Dial-out to your full phone list
- 60 or 90-minute live session
- Live Q&A with screened and moderated questions
- In-session polling (multiple questions)
- Online audio streaming for webcast attendees
- Post-event report: attendees summary, executive summary, full audio recording
- Team debrief meeting
Experienced people. Not a helpdesk.
Every Converso event is led by people who have done this hundreds of times — in emergencies, for Premiers, during wildfires, on ratification night. When something unexpected happens, you want experienced judgement, not a ticket system.
Carl Mavromichalis
25 years in communications and engagement. 300+ telephone town halls since 2011, including the Fort McMurray wildfire response (2016) and COVID-19 emergency events. Associate, CS&A International (crisis management). Honours BA, University of Guelph; Post-Graduate Certificate in Public Relations, Ryerson University.
Vieri Berretti
With Converso since 2017. Primary focus on the Government of Alberta relationship — including Annual Budget Town Halls (2016–2024) and the 40-event COVID-19 emergency response series. 30 years in hospitality and customer service; lobbying and government relations background brings depth to every government client engagement.
Christine Kemp
With Converso since 2019. 15 years in communications, politics, and civic engagement. Former constituency assistant at Toronto City Hall — the institutional knowledge she brings is invaluable when working with elected officials and public sector clients. BA, University of Guelph.
Motion Meetings — built for Canada's scale.
Converso operates on Motion Meetings, our all-in-one mass-scale engagement platform. Canadian-based and hosted. Integrates telephone + video + online at scale. More functionality than Zoom or Microsoft Teams for large-scale civic events — and designed specifically for the Canadian public sector context.
The numbers that matter.
Every event starts with a conversation.
Tell us what you're trying to accomplish — a ratification vote, a budget consultation, a community emergency, or an AGM. We'll tell you exactly what it takes, what it costs, and how quickly we can make it happen.