No engagement is complete unless it is live, two-way, and direct.
Converso has run 500+ telephone town halls for Canada's governments — budget consultations, constituency engagement, emergency communications, and stakeholder campaigns. Fully managed. Every voice on the record.
Canadians want to be consulted. They don't feel heard.
The gap between what the public expects and what they experience is what every government is now paying for — at the ballot box, in the news cycle, and in the trust deficit. Converso closes that gap.
We are the direct channel between government and the public.
Not a survey. Not a comment box. A live, two-way conversation — on the phone, at scale, with every voice on the record. In a single Alberta budget consultation, over 285,000 Albertans connected directly with their government. That infrastructure is available for your next engagement.
Every engagement type, fully managed.
From pre-budget consultations to wildfire emergency response — Converso handles every detail so your team can focus on the conversation.
Constituency Town Halls
MLAs, MPPs, and MPs connect directly with constituents. Live, two-way, with guest speaker support, live Q&A, and full transcription. Attendance from hundreds to tens of thousands.
Explore Meetings →Budget Consultations
Pre- and post-budget engagements for provincial, federal, and municipal governments. Structured Q&A, live polling, and a comprehensive report covering 16 data points.
Explore Meetings →Emergency Response
Multi-agency daily town halls during wildfire, flood, and public-health crises. Telephone-first reach means no one is left out — regardless of internet access or mobility.
Explore Emergency Response →Advocacy Campaigns
Multi-event strategic campaigns engaging targeted segments of the public. Ministries, boards, agencies — single or multi-region, single or multi-language.
Explore Advocacy →Pre-Event Outreach
Robocall, SMS, IVR, and email deployed to maximize attendance. Multi-lingual outreach available. Dial-in instructions across all channels — telephone always included.
Explore Outreach →Public Consultations & Voting
Structured consultations with live polling and binding or non-binding voting components. Electronic, online, and telephone options — fully accessible and AODA-compliant.
Explore Voting →Regional Municipality of Wood Buffalo — Fort McMurray Emergency Response
When the 2016 Fort McMurray wildfire forced mass evacuations, the RMWB turned to Converso for daily multi-agency town halls. For 17 consecutive days during active emergency, Converso ran live, two-way briefings — connecting displaced residents with the Premier, Deputy-Premier, Minister of Municipal Affairs, the Public Affairs Bureau, and utility providers simultaneously.
Four years later, when floods struck the region in 2020, the RMWB called Converso again — running 26 events from May through September, engaging 40,000 citizens through the crisis.
Government of Alberta — Budget Town Halls & Multi-Year Sole-Source Engagement
A provincial government with repeated, large-scale public engagement needs. A partner who had to be right, every time.
The Government of Alberta engaged Converso as its primary telephone town hall provider across multiple ministries and multi-year campaigns. The Annual Budget Town Hall series alone spans 21 events (2016, 2018–2024), reaching an average of 180,000 unique numbers per event — for a combined 4,104,000 total numbers dialed. Across those events, 285,236 Albertans participated directly (282,381 by phone, 2,855 online), asking 3,940 questions at an average of 15.75 minutes per attendee.
Post-budget consultations (2023–2024) added 10 more events, reaching 2,000,000 unique numbers with 109,549 participants at a 23.1% participation rate. The engagement has been structured as a sole-source contract — a direct reflection of the confidence Alberta placed in Converso's track record, expertise, and Canadian operational model.
Sole-source procurement is available to governments when a provider's expertise, proprietary methodology, or operational track record makes competitive tendering impractical.
Converso's depth of experience in managed telephone town halls — combined with an unbroken operational record across hundreds of government events — regularly qualifies us for sole-source consideration across federal, provincial, and municipal clients.
Ask about sole-source eligibility →City of Toronto — 2025 Budget Consultation
Canada's largest city. A four-event consultation series that set a new national benchmark for telephone town hall participation.
In 2025, Converso delivered four telephone town hall events for the City of Toronto's annual budget consultation process. Across the series, 288,521 unique numbers were called. 29,589 Torontonians participated directly — asking 794 questions and engaging live with elected officials and city staff.
The series achieved a 36.15% participation rate — the highest rate ever recorded for a Converso government engagement. It demonstrates that when the right infrastructure, the right outreach, and the right experience are combined, the public doesn't just show up — they engage.
"The 36% participation rate didn't happen by accident. It was the result of precise outreach, flawless execution on the night, and a team that understood what the City needed to deliver for residents."
— Senior Policy Advisor, City of TorontoConverso has been Mississauga's vendor of record since 2016 — a relationship now extending to 2027. During COVID-19, Converso ran five town halls directly with the Mayor, members of Council, the Chief Medical Officer, and the hospital CEO.
A single 90-minute town hall reached 100,000 residents — connecting the regional government directly with one of Ontario's largest communities during the COVID-19 emergency.
Trust built event by event.
Converso's 98% repeat rate isn't an accident. It's the result of events that run on time, on budget, and deliver results the first time — every time.
"I have had experience working with Converso and their primary contacts for more than seven years on numerous projects and roles. Across the variety of interactions, I can confidently express complete satisfaction with their services provided. I have used Converso's services during times of urgency (wildfires, floods, Covid, etc.), and have experienced firsthand their ability to adjust, pivot and execute professional services regardless of the changing details, timelines or urgency. In my experience, the products, tools, and services provided by Converso allowed for the successful delivery of engagement for projects with complex information, diverse stakeholders and multiple elected officials. The customer service offered and provided by Converso regularly exceeded my expectations, including being highly responsive, providing timely advice, and rapidly completing deliverables. They have been a valued engagement partner for many complex projects in the past, and I can attest to their ability to continue to deliver outstanding engagement services in the future."
"We needed a partner who understood the public sector — the sensitivities, the timelines, the reporting requirements. Converso understood all of it from day one. Every event delivered exactly what we needed, on time and without surprises."
"A 36% participation rate doesn't happen without exceptional execution at every stage — from outreach to live delivery to the post-event report. Converso made the City look like exactly what residents expect it to be: accessible and accountable."
"The post-event report alone was worth the engagement. 16 data points, structured by theme, with verbatim constituent comments. That's what accountable government looks like."
You show up and talk. We handle everything else.
Converso is not a platform your team learns to configure. It's a fully managed service — staffed by experienced professionals from the first call to the final report.
Discovery & Estimate
We scope your audience, objectives, timeline, language, and accessibility requirements. Detailed estimate signed off before anything starts.
Production Planning
Scripts, Q&A frameworks, moderator guides, speaker briefings, poll questions. Every detail prepared and rehearsed.
Pre-Event Outreach
Robocalls, SMS, IVR, and email to maximize attendance. Multi-lingual options. Dial-in instructions on every channel.
Live Event
Two-way, on the record. Every comment captured. Live operator and automated support. Real questions answered by real people — not filtered by a chatbot.
Post-Event Report
Comprehensive report: participation rates, question themes, poll results, demographic breakdowns. 16 data points — ready for cabinet or council.
Canada's governments trust Converso.
Mississauga
Wood Buffalo
Tell us about your next engagement.
Whether it's a constituency town hall, a budget consultation, or an emergency — we'll scope it, staff it, and deliver it. Most quotes are returned within one business day.
- Sole-source eligible — no RFP required in most cases
- CRTC-compliant dialing and outreach
- Canadian-owned and operated
- Scales 100 to 150,000+ attendees
- WCAG AA and AODA-compliant
- Multi-lingual events available
Get a Quote
Tell us about your event — we'll respond within one business day.