Data Services

Your phone list is the foundation. Dead numbers, wrong geographies, and uncleaned lists undermine every campaign.

Every Converso event begins with a clean, verified, geographically targeted phone list. Our data services ensure you're calling the right people — active numbers only, in the right postal codes, ridings, and wards, with full CRTC compliance built in.

4M+ numbers processed Geolocation to postal code CRTC compliant, every campaign
Trusted by
Government of Alberta City of Toronto Ontario Medical Association AUPE — Alberta Union of Provincial Employees UFCW Canada PSAC — Public Service Alliance of Canada Vancouver Coastal Health Government of Ontario Regional Municipality of Wood Buffalo Region of Durham
Why data quality matters

A disconnected number doesn't just fail to ring. It wastes your budget and deflates your participation rate.

If your phone list has 20% dead numbers — disconnected lines, ported-out numbers, wrong geographies — you're paying to reach nobody on 20% of your calls. And because those calls never connect, your participation rate calculation looks worse than reality. A clean list means every dial counts.

36%
participation rate — City of Toronto 2025 budget consultation with 288,521 numbers called. Clean, targeted lists are why Converso's rates are the highest in the industry.
City of Toronto Budget Consultation, 2025
180K
unique validated numbers per Alberta Budget event — cleaned, geolocated, and CRTC-scrubbed before every dial-out in an 8-year series
Government of Alberta, 2016–2024
Real-time
number validation using carrier-level data — Converso queries active status, line type, and porting history before any number appears on a call list
Converso data processing pipeline
Active Number Query: know whether a number will ring before you dial it.
Converso's Active Number Query service uses carrier-level data to validate whether a given phone number is currently active, what line type it is (landline, mobile, VoIP), and whether it has been ported. The result: a call list where every number is worth dialing.

Your list is only as good as what you know about each number.

Is it active? Is it a landline or mobile? Is it in the right postal code for your event? Is it on the do-not-call list? These aren't optional data points — they are the difference between a successful engagement campaign and an expensive one that fails to reach its audience. Converso answers all four questions before your campaign begins.

What we deliver

Six data services that make every campaign more effective.

From validating whether a number is active to building a geographically targeted list from scratch — each service is designed to maximize the value of every dial.

Active Number Query

Carrier-level validation of each phone number on your list. We query whether the number is currently active, the line type (landline, mobile, VoIP), and porting status. Invalid numbers removed before your campaign begins. No wasted dials. No deflated participation rates.

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Geographic Targeting

Map numbers to postal codes, forward sortation areas (FSAs), federal and provincial ridings, municipal wards, and health authority regions. Converso geolocates your entire list so you can target events at exactly the right geography — municipality, ward, riding, or region.

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Phone List Cleaning

Full list hygiene: duplicate removal, formatting normalization, dead number removal, invalid format correction, and do-not-call scrubbing. Delivered as a clean, campaign-ready file with a data quality report showing exactly what was found and fixed.

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Do-Not-Call Compliance

Automated scrubbing against the CRTC National Do Not Call List and Converso's own maintained suppression registry — applied before every campaign. Compliance documentation provided. Your organization protected. No exceptions, no shortcuts.

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List Rental — Targeted Geography

Don't have a phone list for your target area? Converso can source a geographically targeted list for your municipality, riding, postal code cluster, or region. Lists provided clean, validated, and ready for outreach — landlines and mobiles available by geography.

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Reporting & Analytics

Post-processing data reports showing list composition, active vs. inactive numbers, geographic distribution, line type breakdown, and suppression match rate. The intelligence your team needs to understand your audience and improve future campaigns.

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Case study

City of Toronto 2025 budget consultation — 36% participation from a clean, targeted list

The City of Toronto's 2025 budget telephone town hall called 288,521 numbers — every one of them validated, geolocated, and CRTC-scrubbed before the campaign. The result was a 36.15% participation rate — the highest Converso has ever recorded across any event. A clean list doesn't just reduce waste. It transforms outcomes.

288K
numbers called — validated and geolocated before dial-out
36%
participation rate — highest in Converso's history
100%
CRTC compliant — do-not-call scrubbed before every event
"The City of Toronto's participation rates are among the highest we've seen anywhere in Canada. That doesn't happen by accident — it starts with knowing exactly which numbers are worth dialing." — Converso Production Team, City of Toronto Budget Consultation, 2025
City of Toronto budget consultation data services
Government of Alberta budget outreach data management
Case study

Government of Alberta — 4.1M numbers processed across an 8-year annual budget series

Every year from 2016 to 2024, Converso prepared and processed the phone list for the Government of Alberta's annual budget telephone town hall. Approximately 180,000 households per event, cleaned, validated, geolocated, and CRTC-compliant. 4.1 million total dial attempts. Not one compliance failure in eight years.

4.1M
total numbers processed across the 8-year series
180K
unique households targeted per annual event
0
CRTC compliance failures in eight years of campaigns
What clients say

The trust of the people we serve.

★★★★★

"Our previous vendor gave us a list that was almost 30% dead numbers. Converso cleaned it before our first event and the difference in participation was immediate. We now know our list is worth what we pay for it."

Thomas W.
Communications Lead, Municipal Government
★★★★★

"We needed numbers geolocated by provincial riding for our advocacy campaign. Converso delivered a clean, targeted list mapped to every riding in the province. The geographic precision made our outreach much more effective."

Amanda L.
Director of Advocacy, National Association
★★★★★

"The CRTC compliance documentation Converso provides has been invaluable. Our legal team requires suppression records for every campaign. Converso delivers them as a standard part of every data package."

Geoffrey F.
General Counsel, Provincial Health Authority
How it works

From raw list to campaign-ready in five steps.

Whether you send us your existing list or need us to source a targeted one, every number is validated, geolocated, and compliance-checked before any campaign begins.

1

List Intake

You send us your raw phone list — any format, any size. Or you tell us the geography and we source a targeted list for you. Either way, we start here.

2

Active Number Query

Every number queried against carrier-level data. Active, inactive, line type, and porting status determined for each record. Invalid numbers flagged and removed.

3

Geolocation

Numbers mapped to postal codes, ridings, wards, or regions as required. Your list segmented by geography so campaigns can be targeted exactly where they need to go.

4

Compliance Scrub

Full CRTC National Do Not Call List scrub applied. Suppression file generated and documented. Your organization protected on every campaign.

5

Delivery & Reporting

Clean list delivered in your required format with a full data quality report: records processed, records removed, geographic breakdown, and compliance documentation.

See the full process →
Who we work with

Canada's most trusted organizations choose Converso.

Government of Alberta
City of Toronto
Government of Ontario
Alberta Union of Provincial Employees
Ontario Medical Association
PSAC-AFPC
Ready to clean your list?

Tell us what you need.

Active number query, list cleaning, geographic targeting, do-not-call compliance audit, or a full data package before your next campaign — tell us about it and we'll respond within one business day.

  • Active number validation — carrier-level data
  • Geolocation to postal code, riding, or ward
  • CRTC do-not-call scrubbing, fully documented
  • List rental available by geography
  • Full data quality reports delivered with every job
  • Canadian-owned technology, Canadian servers
  • PIPEDA compliant — data processed and purged per Canadian privacy law

Get a Quote

Tell us about your data need — we'll respond within one business day.

We respond within one business day. No obligation.